Service Request Ticket - # 29719

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2009 10:21 AM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070812[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description HP LaserJet P2015dn Printer #CB368A#ABA
Serial No. SCNBJL59830 Location PDR - Picked up by PP on 12/8/10

Model CB368A Hostname
Notes duplexing networkable but hooked up via USB in Honors Office(restricted share) Ink/Toner Refill

Wired NIC 00:1B:78:1E:24:EE

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 09, 2009 10:59 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 09, 2009 10:59 AM 
This printer was sent in to HP and fixed I
delivered it back today and it is back up and running.
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Adam Wehner Jan 12, 2009 09:00 AM 
Called an left VM to call me back.
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Brian Berkley Jan 06, 2009 10:40 AM 
Task reassigned to Adam Wehner.
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Jeff Sawyer Jan 06, 2009 10:22 AM 
Printer not working yesterday or today. He thinks 
it could be a computer or printer issue. It is an 
offline printer.
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