Service Request Ticket - # 29727

Service Request Information

CONTACT Name Jaskoski, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2009 11:17 AM
Department Financial Aid Phone 88774
Location Email jaskoskk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071224[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. SW8817269ZE3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office 2008 for MAC from P0066424 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:55:44:7B


Wireless NIC 00:1F:5B:C4:D6:11


Bluetooth NIC 00:1E:C2:9A:24:12

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 06, 2009 12:45 PM 
drives and printers are mapped.
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Brian Berkley Jan 06, 2009 12:09 PM 
Task reassigned to Adam Shinn.
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Brian Berkley Jan 06, 2009 11:35 AM 
He is in Special Education OU, and those printers
already map for him according to the script.
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Brian Berkley Jan 06, 2009 11:34 AM 
He needs to go to start, run and type: \\RADAR
then hit enter.  Pick the printers he wants to
use, double-click on them to install.
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Jeff Sawyer Jan 06, 2009 11:19 AM 
See Kelly and she won't be in the office between 
noon and one.
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Joan Guralnick Jan 06, 2009 11:18 AM 
The wou #s are  
990309
2000610
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