Service Request Ticket - # 29732

Service Request Information

CONTACT Name Williams, Carissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2009 11:39 AM
Department Phone 88212
Location Email williamc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20050338[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag Description Dell 19in Flat Panel Monitor #1905FP
Serial No. CN0T61167161857NADB5 Location UNKNOWN
TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 06, 2009 01:04 PM 
Remoted in and fixed it.
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Brian Berkley Jan 06, 2009 12:31 PM 
Task reassigned to Brian Berkley.
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Jeff Sawyer Jan 06, 2009 11:39 AM 
Her email-

Hello-
I installed the update to lightning for 
Thunderbird (Lightning0.9) and 
it messed up my calendars. I then un-installed it 
(that is what we did 
last time this happened) and tried to reinstall 
Lightening 0.7 but the 
link I had to 0.7 will not work, so now I have no 
calenders. Can someone 
help me?

Thanks

Computer number: 20050338[Edit Inv]
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