Service Request Ticket - # 29737

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2009 01:06 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020583[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4550, P4-2.53Ghz
Serial No. 6K3JT21 Location PDR

CPU Pentium 4-2.53GHz


OS Unknown Software

Wired NIC 00:07:E9:7E:58:38

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 12, 2009 11:42 AM 
****This is an email****

Hi Brian --
I finally had an opportunity to sit with Laura to
see what was going on.
The SPSSx files don't open automatically anymore
when double-clicked.  I
showed her how to open them from within the
program so I think things should
go okay now.

Thank you for checking.

Ella
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Brian Berkley Jan 09, 2009 05:09 PM 
Task reassigned to Brian Berkley.
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Cinthya Mendez-Garcia Jan 09, 2009 01:33 PM 
this is her only machine that she uses for work. 

says she spoke to Ella Taylor her supervisor and 
she needs this fixed.
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Cinthya Mendez-Garcia Jan 09, 2009 01:32 PM 
called back and said she does data entry with 
this program.
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Cinthya Mendez-Garcia Jan 08, 2009 12:56 PM 
Laura Keeney is a student worker and works for 
Ella Taylor. 

Program she uses for data entry.
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Brian Berkley Jan 06, 2009 01:35 PM 
Task reassigned to Joan Guralnick.
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Brian Berkley Jan 06, 2009 01:32 PM 
Nancy who?
Room 203 where?
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Brian Berkley Jan 06, 2009 01:30 PM 
That number is for the physical plant
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Casey Sonflieth Jan 06, 2009 01:09 PM 
The SPFF program will not open or recognize when 
she clicks it.

go to room 203 and ask for nancy 

lkeeney06@wou.edu
503 838 8079
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