Service Request Ticket

Service Request Information

CONTACT	Name	Grouger, Debra	Date	Jan 06, 2009 01:39 PM
	Department	The Research Institute	Phone	88293
	Location		Email	kenyond@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20060809 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	548T2D1	Description	Dell Optiplex 745 SFF, 2.13GHz, 2M, 1066MHz FSB
	Serial No.	548T2D1	Location	Storage
	CPU	Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)
	OS	Unknown	Software	Vista Business downgraded to XP Pro, MS Office Pro 2003 from TRI site license. Corel Draw Graphics Suite X4 from P0072227. MSOffice Pro Plus 2010 from P0079318 installed as OfficePro2007
	Wired NIC	00:1A:A0:4A:C1:C3

TECHS	Submitted by	Casey Sonflieth	Contact	csonflieth06@wou.edu	88925
	Primary Technician		Contact	sratcli@wou.edu	88925

Entered by	Date	Memo
Stanley Ratcliff			Email Public
Entered by	Date	Memo
Stanley Ratcliff	Jan 13, 2009 12:34 PM	Installed Contribute	Add Attachment
Stanley Ratcliff	Jan 13, 2009 12:22 PM	Task reassigned to Stanley Ratcliff.	Add Attachment
Richard Rogers	Jan 12, 2009 03:33 PM	Debra called when her computer was worked on, they removed contribute and she needs that back.	Add Attachment
Brian Berkley	Jan 06, 2009 02:09 PM	Task reassigned to Brian Berkley.	Add Attachment
Brian Berkley	Jan 06, 2009 02:09 PM	Likely corrupted access 2000 db, converted to a 2003 format, and it works now.	Add Attachment
Casey Sonflieth	Jan 06, 2009 01:42 PM	she is recieving a message when she try to save stuff and it says that there is not enough disk space. room # TO 219 503 838 8293 kenyond@wou.edu	Add Attachment