Service Request Ticket - # 29749

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2009 04:00 PM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080625[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Mac Pro, One 2.8GHz Quad-Core Intel Xeon #Z0EM
Serial No. G88492A8XYL Location PDR

CPU One 2.8GHz Quad-Core Intel Xeon


OS MAC OS X 10.5 (LEOPARD) Software MS Office Pro 2008 for MAC from P0068701, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488. (UPGRADED Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Macromedia Studio 8 with Flash Pro from P0058823)Adobe Design Premium CS5 Mac from P0075227 installed as CS4 Design Premium, Upg to Lion from P0081770 and Mt Lion from P0087090, Adobe CS6 Design &Web Prem from P0090067

Wired NIC 00:23:32:2E:32:30

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public
Entered by Date Memo
Kevin Elmore Mar 04, 2009 09:58 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Mar 03, 2009 11:01 AM 
Kevin will be getting the 19 inch monitor that 
was left behind over to Denise today
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Tricia Flaherty Mar 03, 2009 11:00 AM 
Status changed from (5) Completed to (1) Pending
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Tricia Flaherty Jan 29, 2009 12:30 PM 
2 monitors to go with these towers are on counter 
in ITC008, she is getting one 27 and one 19 inch 
in potrait position.
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Kevin Elmore Jan 16, 2009 12:23 PM 
Task reassigned to Kevin Elmore.
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Tricia Flaherty Jan 06, 2009 04:01 PM 
She has been having multiple issues with her MAC 
and needs to get this replacement as soon as 
possible.  
This is on counter in ITC 008 with GFa Setup form 
attached
MS Office Pro 2008 for MAC from P0068701, Adobe 
Creative Suite Prem CS2 V2 Mac License from 
P0056554, Filemaker Pro v8 from P0056554 upgraded 
to v8.5 on P0058488, Macromedia Studio 8 with 
Flash Pro from P0058823
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