Service Request Ticket - # 29762

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2009 08:59 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031253[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PowerMac Dual G5-1.8GHz
Serial No. G84243V3QPR Location PDR

CPU G5-Dual 1.8GHz


OS Software Office 2004 Pro from P0047748, Adobe Creative Suite Premium(see newer version below) and Dreamweaver MX 2004 from P0047748(see newer version below), Adobe Creative Suite Prem CS2 V2 Mac License from P0056554, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, Macromedia Studio 8 with Flash Pro from P0058823

Wired NIC 00:0D:93:AF:EC:3E

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 22, 2009 10:56 AM 
She is gone for a while so I will close this task
and wait for the new computer that is going to be
installed.
 Add Attachment
Adam Bates Jan 07, 2009 06:25 PM 
Called back. New machine won't open InDesign file.
 Add Attachment
Brian Berkley Jan 07, 2009 05:34 PM 
Task reassigned to Adam Wehner.
 Add Attachment
Brian Berkley Jan 07, 2009 05:34 PM 
Wehner is replacing it with her GFA machine, but
it needs a video adapter ($100).
 Add Attachment
Cinthya Mendez-Garcia Jan 07, 2009 09:02 AM 
says just happened this morning, says she turned 
on her computer and it is frozen does not go 
beyond the white screen with the apple sign. 

available hours: all day today and the rest of 
the week as well.  

does not have another machine that she can work 
on.
Add Attachment