Service Request Ticket - # 29764

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2009 09:24 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040667[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. d5t8z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0C:0E

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 07, 2009 11:41 AM 
Task reassigned to Brian Berkley.
 Add Attachment
Brian Berkley Jan 07, 2009 11:41 AM 
Printer mapping script was missing a printer
definition causing the script to not complete
mapping printers.
 Add Attachment
Brian Berkley Jan 07, 2009 09:32 AM 
Then tell them to run GPUPDATE /FORCE from Start,
Run command.
 Add Attachment
Jeff Sawyer Jan 07, 2009 09:25 AM 
A couple of  students have had problems printing 
this morning because when they go to print, 
their only printer option is NS 116. At least 
two different computers have not listed the APSC 
101 or any other ones on campus.
Add Attachment