Service Request Ticket - # 29790

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2009 09:19 AM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040100[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 2GHz #Z0AB
Serial No. g8437axyqpq Location PDR

CPU G5-Dual 2GHz


OS Unknown Software

Wired NIC 00:0D:93:56:68:28


TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public

Entered by Date Memo
Stanley Ratcliff Jan 12, 2009 11:34 AM
Setup  and brining back to APSC Lab right now
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Stanley Ratcliff Jan 12, 2009 11:29 AM
Bad hard drive, replaced and re imaged.
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Stanley Ratcliff Jan 12, 2009 09:11 AM
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Jan 12, 2009 09:11 AM
Disk repair utility as well as fsck -fy in command
line both could not repair the volume.
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Joan Guralnick Jan 08, 2009 09:23 AM
APSC 101 computerlab
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Joan Guralnick Jan 08, 2009 09:19 AM
This is a mac on the front row
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