Service Request Ticket - # 29791

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2009 09:21 AM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050089[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. H1NWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8B:48:80

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Jan 12, 2009 11:34 AM 
Had bad motherboard, replaced with 20050145[Edit Inv]
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Stanley Ratcliff Jan 12, 2009 09:15 AM 
Task reassigned to Stanley Ratcliff.
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Stanley Ratcliff Jan 12, 2009 09:15 AM 
Would not even turn on, had blinking amber lights
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Joan Guralnick Jan 08, 2009 09:22 AM 
APSC 101 computer lab
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Joan Guralnick Jan 08, 2009 09:21 AM 
The fan spins up and sounds like it is getting 
ready for take off
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