Service Request Ticket - # 29796

Service Request Information

CONTACT Name Kerekes, Earlee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2009 10:52 AM
Department Disability Access Services Phone 88591
Location Email kerekese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070857[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 6PWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 moved from W#20030674- ABBYY FineReader v8 from P0054871, Text Aloud v2.0 from VISA2005/04/1203:04:18(see text file) also includes AT&T Natural Voices

Wired NIC 00:1E:C9:7A:81:E9

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 08, 2009 02:12 PM 
Remoted in and turned the calendar back on.
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Brian Berkley Jan 08, 2009 01:42 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 08, 2009 01:42 PM 
Called and left VM>
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Kevin Elmore Jan 08, 2009 10:53 AM 
She's restarted twice: shutdown before power 
outage, then restarted again since then and 
problem persists.
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