Service Request Ticket - # 29801

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2009 12:22 PM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080466[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 74RDPH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003

Wired NIC 00:21:70:C4:33:F5


Wireless NIC 00:21:5C:86:D4:31

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact kelmore@wou.edu 88925

Tracking

Entered by Date Memo
Kevin Elmore
Email

Public
Entered by Date Memo
Kevin Elmore Jan 28, 2009 12:38 PM 
Task reassigned to Kevin Elmore.
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Casey Sonflieth Jan 14, 2009 11:28 AM 
He called in today and said that someone left 2 
messages about the task and he said he was out of 
the office in training. he is back in his office 
today  and will ber in there today only and is 
not in his office till 20th Jan. and then out 
again on the 21st.
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Tricia Flaherty Jan 08, 2009 12:31 PM 
I put this on table in ITC008 with Setup Form I 
putlaptop in rolling cas but not projector since 
it came with its own bag.
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