Service Request Ticket - # 29809

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 08, 2009 03:30 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030789[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. N/A Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:59:70

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jan 08, 2009 04:14 PM 
There was a floppy in the floppy drive. The
computer was trying to boot to it. I set the BIOS
to loom at the floppy drive last and the hard
drive first so this doesn't come up again.
 Add Attachment
Audrey Sundkvist Jan 08, 2009 04:07 PM 
Task reassigned to Audrey Sundkvist.
 Add Attachment
Octavio Cervantes Jan 08, 2009 03:32 PM 
She is at student health center. Available 
anytime today, and tomorrow moring from 8 to 
noon. and 2 to 5.
Add Attachment