Service Request Ticket - # 29829

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 09, 2009 12:49 PM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050147[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 452WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:22:64

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact asundkv@wou.edu 88925

Tracking

Entered by Date Memo
Audrey Sundkvist
Email

Public
Entered by Date Memo
Audrey Sundkvist Jan 21, 2009 03:44 PM 
Task reassigned to Audrey Sundkvist.
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Audrey Sundkvist Jan 21, 2009 03:44 PM 
There were many fully functional machines over there.

I had to replace the DVD drive on this because a
user broke the old one (physically yanked the tray
of the DVD drive from the mounted portion; brutal.)
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Ryan Johnson Jan 16, 2009 01:08 PM 
Came down to have a look at it today and was asked
not to take the machine away until they had the
other systems returned, as they are running out of
operational computers down there.
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Kevin Elmore Jan 16, 2009 10:25 AM 
Task reassigned to Kevin Elmore.
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Kevin Elmore Jan 12, 2009 11:09 AM 
Task reassigned to Kevin Elmore.
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Cinthya Mendez-Garcia Jan 09, 2009 12:50 PM 
the computer is in the reference area and someone 
has removed the DVD Drive. 

noticed this just now. 
they do have the DVD Drive but it has been taken 
out of the computer.
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