Service Request Ticket - # 29847

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2009 08:22 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040690[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. J4T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0B:7B

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Jan 12, 2009 08:38 AM 
Task reassigned to Adam Shinn.
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Adam Shinn Jan 12, 2009 08:38 AM 
Was working fine when I got there.
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Cinthya Mendez-Garcia Jan 12, 2009 08:23 AM 
says he is trying to get into banner and he can 
log in but it freezes on him.

he has tried rebooting his machine already but 
still freezes on him. needs someone to go over 
and look at this.
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