Service Request Ticket - # 29852

Service Request Information

CONTACT Name Snyder, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 12, 2009 11:58 AM
Department Natural Science/ Biology Phone 88224
Location Email snyderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040811[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex SX280 Intel Pentium 4 Processor 540
Serial No. 6G5K971 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0052260

Wired NIC 00:11:43:C3:E9:E2

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 14, 2009 09:28 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 14, 2009 09:28 AM 
I fixed this yesterday.
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Ryan Johnson Jan 12, 2009 01:01 PM 
Called and left a message.
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Brian Berkley Jan 12, 2009 12:01 PM 
Needs to have the resolution set to 1024x768.
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Joan Guralnick Jan 12, 2009 11:59 AM 
This is a recent occurance. He will call back 
with the wou #
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