Service Request Ticket - # 29870

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2009 08:08 AM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070626[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description iMac, 20in, 2.0GHz Intel Core 2 Duo #Z0E2
Serial No. SQP7512HJX87 Location PDR

CPU Intel Core 2 Duo T7300(2.00GHz, 800MHz,4ML2)


OS Unknown Software Microsoft Office PRO 2004 MAC License from P0064194

Wired NIC 00:1E:C2:00:22:39


Wireless NIC 00:1D:4F:FD:C8:60


TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact rmurphy06@wou.edu 88654

Tracking

Entered by Date Memo
Rebecca Murphy
Email

Public

Entered by Date Memo
Richard Kavanagh student Jan 13, 2009 10:08 AM
Task reassigned to Rebecca Murphy.
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Rebecca Murphy Jan 13, 2009 10:08 AM
she had her computer in to an older plug strip. I
pluged her computer directly in to the wall to see
if her computer would turn on. It did. I am
thinking that it is a bad plug strip and she was
going to talk to her department to get a new one.
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Joan Guralnick Jan 13, 2009 09:22 AM
Sue called back on this.  She is feeling very
restricted by not being able to do her work.
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Octavio Cervantes Jan 13, 2009 08:09 AM
She is having problems turning her computer on.
SHe has never had this problem before. She said it
was working fine yesterday, but today it wont turn
on at all. Everything seems to be connected right.
She said she will leave her door unlocked so
someone can go in anytime. 
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