Service Request Ticket - # 29888

Service Request Information

CONTACT Name Jamieson, Elaina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2009 01:56 PM
Department Creative Arts/Art Phone 88229
Location Email jamiese@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031190[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224N8NV9 Location PDR

CPU G5 1.6GHz


OS Software

Wired NIC 00:0A:95:C1:39:1A

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 20, 2009 04:34 PM 
WE got her setup with a new computer and it is up
and working now.
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Cinthya Mendez-Garcia Jan 16, 2009 03:52 PM 
called in again, said that Adam was going to send 
someone over to help her but they have not gone.
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Cinthya Mendez-Garcia Jan 16, 2009 01:32 PM 
said she will leave her office open, she is going 
to be in a dept. meeting
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Cinthya Mendez-Garcia Jan 16, 2009 01:29 PM 
says she can click on the printer to select the 
printer, but it is not printing down in the 
office.
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Cinthya Mendez-Garcia Jan 16, 2009 10:24 AM 
called again needs to print.
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Joan Guralnick Jan 15, 2009 12:24 PM 
She called again, she would like someone to come 
overto her office between 10 and noon tomorrow, 
jan. 16th. It is crucial.
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Casey Sonflieth Jan 14, 2009 10:02 AM 
She called in again today and is needing someone 
to come out today to fix it because she needs to 
print stuff off for class.  she will be in her 
office till about 2 today Jan. 14, 2009
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Casey Sonflieth Jan 13, 2009 01:58 PM 
When she selects print on her computer is says 
that no printers are selected from her building 
that she is in... but has other printers show upo 
that are not in the building.

Computer:20030933[Edit Inv]

Phone: 503-838-8229
Email: jamiese@wou.edu
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Brian Berkley Jan 13, 2009 01:57 PM 
Task reassigned to Adam Wehner.
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