Service Request Ticket - # 29906

Service Request Information

CONTACT Name Miller, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2009 11:11 AM
Department Creative Arts Phone 88461
Location Email millerml@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080023[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 122lvg1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0067126 installed as Office Pro 2003

Wired NIC 00:21:70:0A:FB:6A

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Audrey Sundkvist Jan 16, 2009 03:16 PM 
Task reassigned to Dale Goodell.
 Add Attachment
Brian Berkley Jan 16, 2009 08:37 AM 
Go over there......
 Add Attachment
Brian Berkley Jan 16, 2009 08:37 AM 
Task reassigned to Audrey Sundkvist.
 Add Attachment
Audrey Sundkvist Jan 15, 2009 03:16 PM 
SERVICE REQUEST DESK: IF THEY CALL BACK PLEASE ASK
FOR A WOU# OF THE COMPUTER WITH THE CONNECTIVITY
PROBLEM.
 Add Attachment
Audrey Sundkvist Jan 15, 2009 03:15 PM 
I tried both numbers and couldn't get a hold of
Mary (or a voicemail in her name). I am not sure
what needs to be done here... all computers in MNB
should be functional.
Add Attachment
Adam Stubblefield Jan 15, 2009 01:34 PM 
Problem is not resolved.  When I try to log in, 
it says the domain is unavailable. As of 11:50 
today this was still an issue and was wondering 
if it could still get done today possibly.
Add Attachment
Casey Sonflieth Jan 14, 2009 11:17 AM 
There is a person coming tomorrow that needs the 
information on the desktop and ms.Gredvig needs 
to be able to log into and get that information 
off of the network that is on that computer in 
Math and Nursing room 209

Comp:20080023[Edit Inv]

Email:gredviga@wou.edu
Phone:8-8179
Room: 201
 Add Attachment