Service Request Ticket - # 29927

Service Request Information

CONTACT Name Neideigh (Beahm), Crystal   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2009 10:09 AM
Department Student Health & Counseling Center Phone 88313
Location Email beahmc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070819[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client # NTC-10Z-00
Serial No. 0802BE8999 Location PDR

CPU Unknown


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0065477

Wired NIC 00:14:4F:C8:90:99

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact jbedlio@wou.edu 88925

Tracking

Entered by Date Memo
Josh Bedlion
Email

Public
Entered by Date Memo
Josh Bedlion Jan 15, 2009 03:08 PM 
Needed new mouse. She is going to order one through Tricia.
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Josh Bedlion Jan 15, 2009 02:18 PM 
Task reassigned to Josh Bedlion.
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Josh Bedlion Jan 15, 2009 02:17 PM 
will check and see if she's in to help resolve the
issue.
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Joan Guralnick Jan 15, 2009 10:11 AM 
When she goes to the internet the screen 
immediately scrolls all the way down to the 
bottom and will not let her maneuver away from 
there
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