Service Request Ticket - # 29932

Service Request Information

CONTACT Name Gibson, Jerod   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 15, 2009 11:51 AM
Department Athletics Phone 88068
Location Email gibsonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080448[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 1Q0YNH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Unknown Software Windows Vista business downgrade to WIN XP Pro, MS Office Pro Plus 2007 from P0068314 installed as Offcie Pro 2003

Wired NIC 00:21:70:C3:90:CC


Wireless NIC 00:21:5C:8A:CE:3F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Jan 23, 2009 10:10 AM 
Task reassigned to Stanley Ratcliff.
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Tricia Flaherty Jan 22, 2009 10:23 AM 
We need to help them with Bradford since it is a
system that the dept has already paid for access.
it is tied to user login of the end user
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Kevin Elmore Jan 21, 2009 02:22 PM 
Needs to be registered with Bradford if the
department wants wireless access.
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Kevin Elmore Jan 21, 2009 11:30 AM 
available to receive the machine on 1/22
(Thursday).  Call before delivery.
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Kevin Elmore Jan 21, 2009 10:16 AM 
Imaged, named, bound, admins, ..ready to deliver
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Tricia Flaherty Jan 16, 2009 03:16 PM 
okay so this user has been signed up through 
Teresa(Telecom) to recieve their network 
connection via wireless.  He will need to log in 
under his account and put int the wireless 
connection password("Ihadajadesaleatthelake") to 
get connected.
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Tricia Flaherty Jan 15, 2009 11:57 AM 
This will be in tech inbox #9 This user does not 
have his own station at the moment he shares with 
Head Coach Craig Stanger who also resides in 
NPE211. I have mentioned to Konnie Sayer(8-8909) 
in the Athletics Office that this station will 
need to be setup with either wireless or a port 
in NPE211. She said she would look into that
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