Service Request Ticket - # 29944

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 16, 2009 07:31 AM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050087[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. D92WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:90:BC:A5

TECHS Submitted by Lab Attendant Contact computerlabsrequest@wou.edu 88646
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Jan 20, 2009 11:33 AM 
Task reassigned to Stanley Ratcliff.
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Brian Berkley Jan 16, 2009 07:42 AM 
I dont think these have floppies in them????

If not, then the CMOS battery likely needs
replaced and the system bios looked at.
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Lab Attendant Jan 16, 2009 07:33 AM 
in APSC 101 lab, station I1 is giving a "floppy
drive seek error" then gives options to continue
or enter the setup utility.
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