Service Request Ticket - # 29974

Service Request Information

CONTACT Name Kirby, Kenneth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 20, 2009 08:30 AM
Department Humanities/ Philosophy & Religion Phone 88249
Location Email kirbyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030736[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. JNC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:03:38

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Brian Berkley Jan 20, 2009 10:16 AM 
We have seen an increase in tasks getting
misallocated to the wrong person.
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Brian Berkley Jan 20, 2009 10:15 AM 
Task reassigned to Joan Guralnick.
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Brian Berkley Jan 20, 2009 10:14 AM 
Database ended up in single-user mode again.
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Brian Berkley Jan 20, 2009 10:07 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 20, 2009 10:07 AM 
Tom Kirk uses CLM, not Ken Kirby.
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Octavio Cervantes Jan 20, 2009 08:35 AM 
This started this morning. THe error says there 
is a mis match between two applications.
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