Service Request Ticket - # 29979

Service Request Information

CONTACT Name Spencer, Dennis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 20, 2009 10:40 AM
Department Natural Science Division Phone 88994
Location Email spenced@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030126[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. 732LVG1 Location PDR

CPU Pentium 4-2.80Ghz


OS Software Office XP Pro (P0044157) (9/2003),installed Dynamica from www.math.uri.edu/Dynamica, this is shreware to supplement a text she is using

Wired NIC 00:07:E9:68:2F:9C

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 20, 2009 11:07 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 20, 2009 11:07 AM 
****This is an email****

Dennis,

I gave you administrative rights on the computer
with the WOU # 20030126[Edit Inv]

We have an unattended installation of Acrobat
reader that doesn't integrate with the web
browser, which is recommended for a system that old.

You need to log out, and log back in.

Go to my computer, click on C: drive.

Go to Acrobat Reader 8.1.2 folder, and
double-click the adobe8install.bat file.

If you have problems, please call me.
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Jeff Sawyer Jan 20, 2009 10:41 AM 
He needs administrative priveliges so that he can 
install Adobe Acrobat on his office computer.
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