Service Request Ticket - # 29985

Service Request Information

CONTACT Name Brown, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 20, 2009 12:11 PM
Department Natural Science Division Phone 88265
Location Email brownk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060335[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Thin Client #NTC-10Z-00
Serial No. 0629YB0109 Location PDR

CPU Unknown


OS Unknown Software MS Office Pro 2003 license from P0059359

Wired NIC 00:14:4F:48:82:31

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 22, 2009 08:38 AM 
Set FACSTAFF GPO to merge user settings with Smart
Classroom OU.

Ran GP sim on her account/NS101 station, and she
should be getting I: drive and printer mapping.
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Brian Berkley Jan 20, 2009 12:23 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 20, 2009 12:18 PM 
Go to Start, Run, type: net use I: \\cougar\natsci

hit enter

or go to start, run type: gpupdate /force

hit enter

log off
log back in
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