Service Request Ticket - # 29986

Service Request Information

CONTACT Name Thomas, Daryl   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 20, 2009 12:14 PM
Department Health & Exercise Science Phone 88915
Location Email thomasda@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060353[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 USFF, 3.40GHz, 2x2M, 800MHz FSB
Serial No. 4T0MXB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059159,

Wired NIC 00:13:72:E8:DF:E7

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jan 22, 2009 08:39 AM 
Set FACSTAFF GPO to merge user settings with Smart
Classroom OU.

Ran GP sim on her account/NS101 station, and she
should be getting I: drive and printer mapping.
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Brian Berkley Jan 20, 2009 12:23 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jan 20, 2009 12:21 PM 
Then that is different from "not working"
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Jeff Sawyer Jan 20, 2009 12:17 PM 
The computer had two script errors when she 
logged in. It did work after she clicked Ok,
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