Service Request Ticket - # 30007

Service Request Information

CONTACT Name Heide, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 21, 2009 08:21 AM
Department College of Education Phone 88324
Location Email heidek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040646[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 6TH8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BA:F7:85

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact cimende@wou.edu 88069

Tracking

Entered by Date Memo
Cinthya Mendez-Garcia
Email

Public
Entered by Date Memo
Cinthya Mendez-Garcia Jan 21, 2009 09:37 AM 
Task reassigned to Cinthya Mendez-Garcia.
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Cinthya Mendez-Garcia Jan 21, 2009 09:37 AM 
says she turned off her computer for a while and 
turned it on and it works now.
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Cinthya Mendez-Garcia Jan 21, 2009 08:23 AM 
does not have a machine to work on at this time.
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Cinthya Mendez-Garcia Jan 21, 2009 08:22 AM 
Available hours: 
8am-5pm

needs to get this fixed in order to work. 
was able to log in to the computer but does not 
have any of her personal settings.
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