Service Request Ticket - # 30080

Service Request Information

CONTACT Name Hardenbrook, Eldon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 23, 2009 03:25 PM
Department University Computing Solutions Phone 88077
Location Email hardenbe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070533[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 1r8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260

Wired NIC 00:1A:A0:7B:0F:96

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 26, 2009 09:23 AM 
I got 2007 installed on his box and he is good 
to go.
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Cinthya Mendez-Garcia Jan 26, 2009 08:49 AM 
called to check the status of this task, says if 
someone heads over and he is not in his office it 
is fine with him to go in.
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Tricia Flaherty Jan 23, 2009 03:34 PM 
He is teaching a cousre Spring term with Office 
Pro 2007 and needs to get used to the new version 
as well as develop his course, I attempted the 
installation around noon today but the UPGRADE 
installation would not progress,  If this is 
something you can not take care of(too busy or 
whatever) can you please pass it on to someone 
who can.
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