Service Request Ticket - # 30086

Service Request Information

CONTACT Name Brown, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2009 07:23 AM
Department Natural Science Division Phone 88265
Location Email brownk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040145[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. csf8h51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Alice 2.2

Wired NIC 00:11:11:0E:E3:2E

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact rmeyer06@wou.edu 88925

Tracking

Entered by Date Memo
Ryan Meyer
Email

Public
Entered by Date Memo
Ryan Meyer Feb 24, 2009 01:11 PM 
Status changed from (1) Pending to (5) Completed
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Ryan Meyer Feb 24, 2009 01:11 PM 
Task reassigned to Ryan Meyer.
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Ryan Meyer Feb 24, 2009 01:10 PM 
Deleted profile and reloged in as profile. Can now
access H: at \\cougar\mydocuments
Problem resolved.
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Richard Kavanagh student Feb 18, 2009 03:18 PM 
According to her schedule she has office hours 
M 11-12
T 9-11
W 9-11
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Cinthya Mendez-Garcia Jan 30, 2009 09:49 AM 
called saying she is available:
today noon until 1pm
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Stanley Ratcliff Jan 30, 2009 09:39 AM 
She called back and said we can take care of this
task and her other task (30169) at the same time
between 12-1 today.
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UCS Tech Jan 30, 2009 08:41 AM 
Status changed to: Waiting for Contact
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Stanley Ratcliff Jan 30, 2009 08:41 AM 
Called and left a Vm
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Audrey Sundkvist Jan 28, 2009 02:28 PM 
She claims she logs into the eslabs login on other
machines in there and does use the H: drive. She
said she has activities in it she needs all of
those computers to have access to.
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Brian Berkley Jan 26, 2009 08:08 AM 
The eslabs account is an AD-only account, and
therefore does not have a LDAP account, and
thereby no H: drive.
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Cinthya Mendez-Garcia Jan 26, 2009 07:23 AM 
****This is an email****
There is a computer in NS 017 that cannot find 
its H: drive.  The WOU # is 20040145[Edit Inv].
I would like to use this for lab this week, and 
the activity is stored on the H: for user 
eslabs.  Perhaps it can be found in the short 
run.  Thanks.

Karen Brown 
Instructor of Earth Science and Mathematics

503-838-8265    www.wou.edu/~brownk   NS 213
Western Oregon University
345 Monmouth Ave
Monmouth, OR 97361
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