Service Request Ticket - # 30114

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2009 02:41 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050246[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXB23298 Location PDR

Model #TB37211/a Hostname
Notes Ink/Toner Refill

Wired NIC 00:13:21:26:56:82

TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 13, 2009 10:33 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Mar 13, 2009 10:33 AM 
I went and looked at the printer and it seems to
be working fine.  The toner is getting low but we
will run it until it dies.
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Brian Berkley Jan 27, 2009 07:05 PM 
Task reassigned to Adam Wehner.
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Stephen Pierce Jan 26, 2009 03:18 PM 
Location: ED 111

Printer makes LOUD ratcheting sound.  

Display indicated less than 900 copies remaining,
so I replaced the toner, which did not resolve the
problem.
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Stephen Pierce Jan 26, 2009 02:42 PM 
student does not wish to be contacted... just
reporting the problem
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