Service Request Ticket - # 30116

Service Request Information

CONTACT Name Hardenbrook, Eldon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 26, 2009 03:09 PM
Department University Computing Solutions Phone 88077
Location Email hardenbe@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070533[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 745 2.13GHz, 2M, 1066FSB
Serial No. 1r8l5f1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Win Xp Pro installed, MS Office Pro 2007 from P0064260

Wired NIC 00:1A:A0:7B:0F:96

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jan 27, 2009 08:58 AM 
He just needed to refresh his IP address
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Richard Rogers Jan 26, 2009 03:09 PM 
Eldon cannot get online at all.  Does have access 
to network drives. Has restarted multiple times.
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