Service Request Ticket - # 30136

Service Request Information

CONTACT Name Charlton, Deb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2009 10:38 AM
Department Graduate Studies Phone 88597
Location Email charltod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070780[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755 2.66GHz,4M, VT, 1333MHz FSB
Serial No. 8GF61G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065410 installed as Office Pro 2003

Wired NIC 00:1E:C9:64:7E:57


TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public

Entered by Date Memo
Stanley Ratcliff Jan 30, 2009 08:35 AM
Task reassigned to Stanley Ratcliff.
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Mike Soukup Jan 29, 2009 10:20 AM
I got her printer setup in Banner (W_MASTERS).
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Stanley Ratcliff Jan 28, 2009 10:49 AM
Task reassigned to Mike Soukup.
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Stanley Ratcliff Jan 28, 2009 10:49 AM
Set her up with PDF printing but she needs her
printer called masters added within oracle so she
can print to it
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Stanley Ratcliff Jan 28, 2009 10:20 AM
Task reassigned to Stanley Ratcliff.
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Jeff Sawyer Jan 27, 2009 10:38 AM
She will be in all day today except for the noon 
hour. 
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