Service Request Ticket - # 30138

Service Request Information

CONTACT Name Burke, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 27, 2009 10:50 AM
Department Creative Arts/Art Phone 88241
Location Email burkej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050244[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 2.3GHz #ZOBL
Serial No. G8529CNTRTZ Location PDR

CPU G5 Dual 2.3GHz


OS Unknown Software Microsoft Office Pro 2004 for AMC from P0053840, Adobe Photoshop Extended CS4 MAC from P0070326

Wired NIC 00:0D:93:64:1D:B0

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Richard Kavanagh student Jan 29, 2009 10:08 AM 
this task is covered in task #30181. I have moved
these notes into that task.
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Cinthya Mendez-Garcia Jan 28, 2009 09:53 AM 
Cathy called saying that Jodie Rayborn is having 
printing issues as well as Jessica Burke. they 
are trying to print to room 105
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Jeff Sawyer Jan 27, 2009 10:51 AM 
Today she is in her office from 1pm-3pm. In class 
all day tomorrow, so she would like to have this 
looked at today if possible. 

She can see the printer she wants to print to on 
the drop down menu but it is not printing to that 
printer. No icon pops up that saying the printing 
job was sent.
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