Service Request Ticket - # 30179

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2009 07:26 AM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050063[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 3S2WW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:F3:C3

TECHS Submitted by Lab Attendant Contact computerlabsrequest@wou.edu 88646
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 09, 2009 01:53 PM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn Feb 09, 2009 01:53 PM 
computer was working fine when I got there.
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Adam Shinn Jan 29, 2009 01:35 PM 
Task reassigned to Adam Shinn.
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Lab Attendant Jan 29, 2009 07:29 AM 
A mouse was missing from station K4, so I took the
mouse from this station (E1) to that computer. 
Now it is this station that has a missing mouse.
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Lab Attendant Jan 29, 2009 07:28 AM 
This computer was on when I came in this morning
and would not show the Ctrl-Alt-Delete screen. 
The screen was a blank gray and would not change.
 A reboot delivered the same gray screen without
even the XP loading screen.  -KE
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