Service Request Ticket - # 30185

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2009 10:00 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030472[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. CC5T741 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office 2003 Pro from P0046146 installed as Office XP Pro, Acrobat Pro v6.0 from P0046293 transfer to W#20070865

Wired NIC 00:90:27:14:B9:BF

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact rossm@wou.edu 88046

Tracking

Entered by Date Memo
Mike Ross
Email

Public
Entered by Date Memo
Mike Ross Jan 29, 2009 10:22 AM 
No answer at Niki's desk.
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Mike Ross Jan 29, 2009 10:22 AM 
10:21 - Called Sharyne, left message.  She needs 
to be a local admin on Nike's computer for Astra 
to work.
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Joan Guralnick Jan 29, 2009 10:02 AM 
Niki's office is NS 104.  She is going back and 
forth between Math adn NS call first  Niki's 
number is 88206
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