Service Request Ticket - # 30194

Service Request Information

CONTACT Name Laux, Tami   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2009 10:38 AM
Department Student Health & Counseling Center Phone 88850
Location Email lauxt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050919[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800MHz FSB
Serial No. DXLMW81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0055522

Wired NIC 00:12:3F:BF:A0:97

TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 09, 2009 01:58 PM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn Feb 09, 2009 01:58 PM 
Called her and she says it is printing fine now.
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Adam Shinn Jan 29, 2009 12:58 PM 
Task reassigned to Adam Shinn.
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Chris Marsaglia Jan 29, 2009 10:39 AM 
I guess this is a high priority for them
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Joan Guralnick Jan 29, 2009 10:38 AM 
you can reach her at 88396  This is a front desk 
machine which use all day long.
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