Service Request Ticket - # 30209

Service Request Information

CONTACT Name Adams, Kris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2009 01:39 PM
Department Phone 88627
Location Email adamskr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030433[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN-02Y311-47606-3AV-AWDX Location
TECHS Submitted by Chris Marsaglia Contact cmarsaglia07@wou.edu 88925
Primary Technician Contact swartzer@wou.edu 88795

Tracking

Entered by Date Memo
Ron Swartzendruber
Email

Public
Entered by Date Memo
Ron Swartzendruber Feb 02, 2009 04:57 PM 
She replied and said it was fixed.
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Ron Swartzendruber Jan 29, 2009 07:49 PM 
She didn't have any web editing rights, but
somehow was still in the X group.  Took her out
and emailed her to see if that helped.
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Brian Berkley Jan 29, 2009 06:45 PM 
X: drive......
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Brian Berkley Jan 29, 2009 06:45 PM 
Task reassigned to Ron Swartzendruber.
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Chris Marsaglia Jan 29, 2009 01:44 PM 
When he log ons a message pops up saying:
script:
//mash.wou.edu/sysvol/mash.wou.edu/policies/()
7b0127b1-b8d6-4154-b2d3-2a2b06aba8d9
()/user/scripts/logon/webiste.vbs_:13character:2er
ror:accessdeniedcode:80070041source:wshnetwork.map
networkdrive
It doesnt hurt anything, he just finds it 
annoying.
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