Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Jan 29, 2009 04:49 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20071250 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
	Serial No.	fgjtgg1	Location	PDR
	CPU	Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)
	OS	Unknown	Software	MS WIN 7 Pro upgrade from P0086167 July 2012, MS Office Pro Plus 2007 from P0066424
	Wired NIC	00:1E:C9:7C:C0:6C

TECHS	Submitted by	Emily Kavanagh	Contact	ekavanagh08@wou.edu	88925
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Joan Guralnick	Feb 04, 2009 12:46 PM	goes	Add Attachment
Joan Guralnick	Feb 04, 2009 12:45 PM	James gopes to lunch between noon and 1300	Add Attachment
Joan Guralnick	Feb 04, 2009 12:44 PM	James is in the front office and he can let you in to look at the machine	Add Attachment
Joan Guralnick	Feb 04, 2009 12:43 PM	Kyung came back in. He is unable to connect to the internet on the machine we took over.	Add Attachment
Brian Berkley	Jan 30, 2009 09:24 PM	Dupe. See 30096	Add Attachment
Brian Berkley	Jan 30, 2009 09:13 PM	This is a student. He is part of ASWOU student government.	Add Attachment
Richard Kavanagh student	Jan 30, 2009 02:10 PM	I doubt that the director of business and finance is a student.	Add Attachment
Emily Kavanagh	Jan 29, 2009 04:51 PM	**This is an email** Full Name: Kyungwoong Han V Number: 00209735 Login Name: khan06 Sorry I do not have a cell phone and the office phone is probably the best way to contact me thank you. Number on the computer # 20071250 Kyungwoong Han Director of Business & Finance - Associated Students Western Oregon University WUC 203H 345 North Monmouth Ave. Monmouth, Oregon 97361 503.838.8510 - office	Add Attachment