Service Request Ticket - # 30217

Service Request Information

CONTACT Name Guralnick, Joan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 29, 2009 10:21 PM
Department University Computing Solutions Phone 88646
Location Email guralnij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050098[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 91NWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8E:73:4B

TECHS Submitted by Sarah Callaway Contact scallaway06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Feb 20, 2009 02:11 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Feb 20, 2009 02:11 PM 
This was a problem with the printer mounting
script it is being taken care off.
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Sarah Callaway Feb 10, 2009 04:07 PM 
Also number F6 - 20050071[Edit Inv] will not print.
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Brian Berkley Feb 02, 2009 08:10 AM 
Task reassigned to Adam Wehner.
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Sarah Callaway Jan 29, 2009 10:25 PM 
The computer at station G2 will not print to the
APSC lab.  I attempted to Run //radar and choose
the printer, as it has worked in the past, but
although it would let me access APSC color, it
wouldn't let me access APSC lab printer - it said
I did not have sufficient access.
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