Service Request Ticket - # 30223

Service Request Information

CONTACT Name Dutton, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2009 10:19 AM
Department Natural Science/ Biology Phone 88452
Location Email duttonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040657[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. 52T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751, Dreamweaver v8 from P0058699

Wired NIC 00:11:43:BB:11:5C

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact rjohnson07@wou.edu 88925

Tracking

Entered by Date Memo
Ryan Johnson
Email

Public
Entered by Date Memo
Ryan Johnson Feb 04, 2009 03:30 PM 
Was fixed by Brian Berkley, delivered by Stanley
Rattcliffe.
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Cinthya Mendez-Garcia Jan 30, 2009 02:35 PM 
says he should be there at 3pm
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Ryan Johnson Jan 30, 2009 01:38 PM 
Has anyone tried gpupdate /force in the command
prompt?  I'll come take a look at it once I'm out
of class.
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Stanley Ratcliff Jan 30, 2009 01:32 PM 
Task reassigned to Ryan Johnson.
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Stanley Ratcliff Jan 30, 2009 10:28 AM 
Task reassigned to Stanley Ratcliff.
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Cinthya Mendez-Garcia Jan 30, 2009 10:20 AM 
says none of his drives appear, says he has
rebooted his machine, but nothing. 

says none of his print drives are appearing when
he tries to print. 

available hours:
today until 11am.

he has class today.
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