Service Request Ticket - # 30226

Service Request Information

CONTACT Name Deets, Amber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2009 11:19 AM
Department Graduate Studies Phone 88492
Location Email deetsa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060582[Edit Inv] (opens in a new window) Bldg/Room MA 229
Service Tag Description HP LaserJet 4250DTN Printer #Q5403A#ABA
Serial No. CNRXB79165 Location WCPI Office

Model Q5403A Hostname wcpc.wou.edu
Notes Duplexing, 2X500 sheet input trays IP: 140.211.64.29 Ink/Toner Refill

Wired NIC 00:1A:4B:13:C3:2A

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Mar 13, 2009 10:50 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Mar 13, 2009 10:50 AM 
Called back and they said that the issue was fixed
now.
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Adam Wehner Mar 13, 2009 10:29 AM 
Called and left VM to call me back with an update
to the task.
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Brian Berkley Jan 30, 2009 08:55 PM 
Task reassigned to Adam Wehner.
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Cinthya Mendez-Garcia Jan 30, 2009 11:20 AM 
available hours
anytime before 5pm today. 

says the printing icon on the bottom right shows
like it is printing but nothing happens. 

says they made sure that the printer is on and not
asleep. 

printer shows as being "ready" but nothing happens.
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