Service Request Ticket - # 30230

Service Request Information

CONTACT Name Catto, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2009 01:03 PM
Department Strategic Communications & Marketing Phone 88163
Location Email cattol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20070859[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. JPWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003; XXXTRANSFERED OFF for Lisa Catto: Adobe CS3 Design Premium Win License from P0065768, Filemaker Pro v8 from P0056554 upgraded to v8.5 on P0058488, Adobe Design Premium CS5 WIN from P0075227 installed as Adobe Design Prem CS4 WINXXX

Wired NIC 00:1E:C9:7A:8A:72


TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public

Entered by Date Memo
Stanley Ratcliff Feb 03, 2009 11:01 AM
Task reassigned to Stanley Ratcliff.
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Kevin Elmore Jan 30, 2009 01:04 PM
She just got her new computer and needs CS3 and
Lightning for Thunderbird installed.  She also
wants to have Birdiesync, which she owns, put on
the machine so she can sync Tbird with her phone
calendar.
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