Service Request Ticket - # 30234

Service Request Information

CONTACT Name Worley, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 30, 2009 01:56 PM
Department Phone 88514
Location Email worleya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20040359[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 1g Ultra-Thin Client #BAE-110-00
Serial No. MB041130625 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:8B:B4:41

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Audrey Sundkvist Feb 09, 2009 10:49 AM 
Task reassigned to Adam Wehner.
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Audrey Sundkvist Feb 09, 2009 10:49 AM 
Status changed from (1) Pending to (5) Completed
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Audrey Sundkvist Feb 09, 2009 10:49 AM 
Adam fixed this they said.
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Audrey Sundkvist Feb 09, 2009 10:44 AM 
According to inventory 20040359[Edit Inv] is a thinclient.
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Audrey Sundkvist Feb 09, 2009 10:39 AM 
Task reassigned to Audrey Sundkvist.
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Brian Berkley Feb 06, 2009 07:24 AM 
Pick this up and image it today.
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Brian Berkley Feb 06, 2009 07:24 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Cinthya Mendez-Garcia Jan 30, 2009 02:00 PM 
the keyboard does not work. 

Nicole Seery
phone: 88514

available hours:
10-12 noon monday through thursday
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Cinthya Mendez-Garcia Jan 30, 2009 01:58 PM 
says the student workers tried to log into this
machine but it says their username or password is
invalid. 

the student worker said she cant even type in the
window log in boxes.
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