Service Request Ticket - # 30241

Service Request Information

CONTACT Name Rogers, Richard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2009 09:32 PM
Department Phone 88925
Location Email rrogers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050174[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280, Pentium 4 540, 3.20GHz1M
Serial No. 50CWW71 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software

Wired NIC 00:12:3F:8F:BF:4F


TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public

Entered by Date Memo
Adam Wehner Feb 04, 2009 03:18 PM
This is just a script error.  We are getting these
sorted out.
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Brian Berkley Feb 02, 2009 08:09 AM
Task reassigned to Adam Wehner.
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Richard Rogers Jan 31, 2009 09:34 PM
The computer is located on the right side of the 
lab when you enter the lab.  Fourth row from the 
entrance, and first in the row where the monitor 
is facing the printers.  The student did not 
have connection to any printers, so I restarted 
the computer and logged on as myself and I did 
not have printer access either, but I did have 
access to my network drives.
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