Service Request Ticket - # 30254

Service Request Information

CONTACT Name Dover, Ed   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2009 07:40 AM
Department Social Science Phone 88264
Location Email dovere@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030693[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:C0:8A

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Feb 03, 2009 09:01 AM 
Task reassigned to Stanley Ratcliff.
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Octavio Cervantes Feb 03, 2009 08:46 AM 
Called in to cancel this request. Says the 
computer is working fine now.
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Richard Kavanagh student Feb 03, 2009 08:26 AM 
found WOU# on inventory.
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Octavio Cervantes Feb 03, 2009 07:36 AM 
Someone went in to help him yesterday, but his 
computer has the same exact problem this morning 
again.
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Brian Berkley Feb 02, 2009 08:08 AM 
I can't fix it without a WOU#
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Cinthya Mendez-Garcia Feb 02, 2009 07:41 AM 
says he is able to log in but the windows bar 
appears as if it is trying to apply his settings 
and then stalls. 

says he has tried rebooting but same happens. 
says he has a class today at 8am, but will leave 
his office door open. 

did not give me the WOU# he was in a hurry.
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