Service Request Ticket - # 30255

Service Request Information

CONTACT Name Clinton, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2009 07:49 AM
Department Natural Science Division Phone 88488
Location Email clintos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
SERVER Edit WOU # 20030364[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. DKS2Q31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office Pro 2003 from P0044993 installed as office XP Pro

Wired NIC 00:07:E9:3C:D4:C0

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Octavio Cervantes Feb 03, 2009 09:52 AM 
SHe called in again. Unable to connect to the 
internt
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Stanley Ratcliff Feb 03, 2009 09:10 AM 
Task reassigned to Stanley Ratcliff.
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Cinthya Mendez-Garcia Feb 02, 2009 08:12 AM 
called saying that it took 20 to 30 minutes, but 
her computer is up and running. 

says she would still like someone to take a look 
at this.
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Cinthya Mendez-Garcia Feb 02, 2009 07:52 AM 
says she tried a computer in NS 105 and it 
appears to be the same problem, they are both 
dell pc's. 

she did not write down the WOU# for the computer 
in NS 105
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Cinthya Mendez-Garcia Feb 02, 2009 07:50 AM 
says she is able to log in but nothing shows up 
on her screen, no start menu at the bottom and no 
icons on her desktop. 

available hours:
today anytime and the rest of the week as well.
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