Service Request Ticket - # 30284

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2009 04:08 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040374[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Intel Pentium 4, 2.80GHz, 800 FSB
Serial No. CLYHQ51 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0049368, Filemaker pro 8( installed as v7) from P0055050

Wired NIC 00:11:11:36:B3:BF

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact rrogers@wou.edu 88925

Tracking

Entered by Date Memo
Richard Rogers
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Entered by Date Memo
Richard Rogers Feb 02, 2009 04:36 PM 
Task reassigned to Richard Rogers.
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Richard Rogers Feb 02, 2009 04:29 PM 
Kinber called in, it finally logged back on.
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Brian Berkley Feb 02, 2009 04:29 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Feb 02, 2009 04:29 PM 
I know this, I am making updates mandatory until I
see all systems up to date.
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Richard Rogers Feb 02, 2009 04:09 PM 
Her screen flashes between a 'Updates are now 
being installed' and the other says 'do not turn 
off, it will do it automaticaly'.
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