Service Request Ticket - # 30285

Service Request Information

CONTACT Name Repko, Penelope   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 02, 2009 04:26 PM
Department Center for Academic Innovation Phone 88458
Location Email repkop@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070855[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag HNWV3G1 Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. HNWV3G1 Location

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, Acrobat Pro v.6.0 from P0049796, Creative Suite Premium v1.3 from P0051548, FileMaker Pro 7.0 License from P0051548, Dreamweaver v8 from P0058699 moved to W#20090308 DEC2009, Viso Standard from P0062312transfered to STan Little W#20081164 12-2009, Peopleware(DEP Purchased see Stan Little)

Wired NIC 00:1E:C9:7A:85:A2

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact sratcli@wou.edu 88925

Tracking

Entered by Date Memo
Stanley Ratcliff
Email

Public
Entered by Date Memo
Stanley Ratcliff Feb 05, 2009 09:26 AM 
Status changed from (1) Pending to (5) Completed
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Stanley Ratcliff Feb 05, 2009 09:19 AM 
Task reassigned to Stanley Ratcliff.
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Richard Rogers Feb 02, 2009 04:28 PM 
Error message 'the feature you are trying to use 
is on a network that is unavaible'.
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