Service Request Ticket - # 30289

Service Request Information

CONTACT Name Myers, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2009 08:42 AM
Department Natural Science Division Phone 88365
Location Email myersj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030635[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell UltraSharp 19in Flat Panel Monitor #1908FP
Serial No. Location PDR
TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact spierce@wou.edu 88925

Tracking

Entered by Date Memo
Stephen Pierce
Email

Public
Entered by Date Memo
Stephen Pierce Mar 30, 2009 12:37 PM 
Task reassigned to Stephen Pierce.
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Stephen Pierce Mar 30, 2009 12:37 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Stephen Pierce Mar 30, 2009 12:37 PM 
it's been over a week, so closing
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Kelsey Bartlett Mar 04, 2009 03:21 PM 
Did a call back and left a message using our 
script
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Stanley Ratcliff Feb 11, 2009 08:10 AM 
Status changed from (1) Pending to (7) Waiting for Contact
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Stanley Ratcliff Feb 11, 2009 07:46 AM 
Called and left a VM
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Octavio Cervantes Feb 03, 2009 08:43 AM 
He says that one of the techs put photoshop on 
his computer, but he did not get hte password for 
it.
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