Service Request Ticket - # 30291

Service Request Information

CONTACT Name Lane, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Feb 03, 2009 08:57 AM
Department Bookstore Phone 88664
Location Email lanem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030619[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag BL80Y41 Description Dimension 4600, P4-2.80GHz
Serial No. BL80Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:FB:E6

TECHS Submitted by Octavio Cervantes Contact ocervantes06@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Feb 10, 2009 11:41 AM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn Feb 10, 2009 11:41 AM 
Called and they said this is no longer an issue.
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Adam Shinn Feb 09, 2009 04:37 PM 
Task reassigned to Adam Shinn.
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Octavio Cervantes Feb 03, 2009 08:58 AM 
THis started yesterday. He says it boots up very 
slow, and when it does, the task bar is unusable.
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